Company Profile
Hala Rent a Car was founded in 1994 and is one of the first car rental companies in Lebanon. We feature a great variety of car brands and cater to a large number of customers from all over the world with specific focus in the G.C.C. area. We rent, lease and maintain cars keeping the customer in mind first; so whether it’s a weekend getaway or driving from one meeting to another, you’ll know that HALA is always there.
At Hala, we provide a wide range of services including:
- Daily Car Rental.
- Long Term Vehicle Leasing.
- Fleet Management.
MISSION STATEMENT
We aim at offering a hassle free car rental experience, by providing a convenient, simple and reliable service to all our customers!
VISION STATEMENT
Our vision is to become the premiere destination for tourists in Lebanon. We aim at offering a full range of leisure and travel services while staying true to our core values in assuring superior customer experience. Hala in Arabic means “Welcome”. We extend our hospitality to all of our customers and try our best to live up to our name.
OUR VALUES
Customer Centricity.
What’s best for the customer is best for business. We made customer centricity part of the culture at Hala, putting customers at the heart of all business decisions. From offering countrywide pick up and drop off to customized offerings, we let customer needs drive our business.
Excellence
Excellence is not an act, but a habit. We, at Hala, have been committed to excellence throughout our journey. From paying attention to the smallest detail, to consistently offering a reliable service, our employees are committed to excellence and adopting its attitude in their daily routines.
Teamwork
The value of a whole is greater than the sum of its parts. We at Hala strongly believe in the value of teamwork as we achieve our highest levels of productivity when we come together as a team. We always communicate with one another, we’re supportive of each other and we believe we can reach our goals when we cooperate and collectively work together towards achieving them.
Respect
Our attitude towards others determines their attitude towards us. We at Hala have the utmost respect and dignity towards each other, our clients and our suppliers. We respect and value the contributions of all our team members and promote a friendly and caring working environment.
Integrity
We believe in creating lifelong relationships with all our business partners. As such, we conduct ourselves with the highest standards of professional behavior and ethics with all our suppliers, employees and customers. We keep our promises, fulfill all our expectations and exercise full transparency in regards to our organization’s decisions and policies with our business partners.
Simplicity
We, at Hala Rent a Car, believe in the importance of keeping things simple. We aim at providing a convenient, simple and reliable car rental experience, which starts with our streamlined processes, and ends with our rental agents mentality. By keeping it simple, we ensure we stay focused on our true goal, which is to provide you with a hassle free experience.